Studio 104’s revolutionary end-to-end OMS (Order Management Solution) offers clients the ultimate fulfilment service for their new uniform range. From remote storage and online ordering to comprehensive fulfilment and aftercare, Studio 104 provides a one-stop prestige solution for your uniform programme.
With Studio 104’s proprietary uPortal technology, clients can order uniforms online with same-day shipping to anywhere in the world, 365 days a year. Developed by luxury e-commerce specialists, uPortal is a fully customizable web-based platform that aligns with each client’s brand guidelines and business requirements. It features secure integration with clients' intranet and employee databases, supporting authenticated Single Sign-On (SSO) for easy access. The system also allows the application of clients' credit allocation payment schemes for individual employee purchases and integrates with preferred logistics providers, like DHL or FedEx, for delivery and returns.
Additionally, it offers seamless automated returns through integrated applications, such as Loop, making it the ultimate prestige solution for uniform programme management.
Studio 104 provides secure warehousing for clients who require the remote storage of their new uniform. Uniform will be safely stored in climate-controlled environments in one of our international hubs specialising in the handling of luxury goods.
We have facilities in both North America and Europe, with the chosen site selected based on client home location. These warehouses are fully integrated with Studio 104’s uPortal, with client orders instantaneously received and processed by our warehouse team.
Studio 104’s state of the art online uniform portal provides the premier experience in stress-free staff uniform allocation for clients. The uPortal is designed to reflect the user experience of top luxury brands eCommerce stores, where clients can simply shop the required uniform on a beautifully branded online portal.
To further enhance every portal, clients utilise Studio 104’s additional photographic and film-making expertise to elegantly showcase new uniform on models and on location, as well as with essential staff measuring guides.
Security is our highest priority with the very latest in cyber-security embedded into the uPortal. Studio 104 can also request new starter logins to allow staff members to access the client’s uPortal themselves and order from their allocation.
The uPortal offers real-time inventory reporting through administrator login. Client uniform ambassadors can access up-to-date stock levels, current orders, returns and staff allowances via the admin page.
On receipt of the uniform order through the uPortal, our specialist fulfilment teams collate the order selection by hand and carefully pack for same day shipping.
All delivery packaging is sustainably designed and sourced in-line with Studio 104’s ‘Future Friendly Uniform’ approach. We endeavour to partner with delivery service providers who align with these sustainability credentials, to reflect the growing ESG focus for client businesses.
A substantial part of recruiting high quality staff is how valued they will feel from day one. To further enhance the on-boarding experience for new starters, Studio 104 can provide bespoke luxury packaging and messaging for client uniform delivery.
Our fulfilment team manages all returns for clients, making the process of returning into stock seamless and effortless. The uniform ambassador or staff member can simply organise a return directly through the portal, with shipping instructions provided.
To facilitate a smooth rollout and a regular touchpoint upon launch of the uniform, Studio 104 offers a complete aftercare service. Each client is provided with a dedicated account manager who is available 24/7 to assist with uPortal support, order queries, returns and any uniform-related information.
Each month your account manager provides key reporting across stock and sizing levels, orders in process, return information and updates on uPortal improvements, specific to the client. The uPortal is created bespoke for each client enabling continuous enhancements to best suit the client’s needs and keep reducing any friction in the rollout.
One of the most important factors where clients benefit from Studio 104’s uniform management programme is re-stocking.
Whether simply re-stocking or requiring new styles for additional staff roles, remaining on top of your stock levels is a vital part of any uniform programme. Your account manager will make sure you never run out of stock, new development is always scheduled to meet important deadlines and significant cost efficiencies can be achieved by lining up factories well in advance.
We provide a dedicated, high-end service supplying exclusively designed contemporary uniforms worldwide to hotels, hospitality, retail, business, beauty & leisure spas, airlines, events and luxury brands.
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